Do you have customer service and telephone sales experience? Are you able to talk to a variety of people confidently, build rapport and develop a conversation on the phone? Can you demonstrate a steady work history? I am actively recruiting for a customer service advisor for my client, based in Lenton, who sells a range of natural health products direct to consumers. If you are looking for the next step in your career and would like to work for a successful growing company, in a friendly, supportive team environment, working normal office hours, this is the right opportunity for you. Established for over 25 years, my client is a leading provider of natural products selling a range which includes: Joint Care, Skin Care, Mens Health,Eye Health, Brain Function and Pain Relief. As a customer service advisor your role will be split between customer service and sales: Dealing with incoming calls regarding refunds and returnsAdvising customers on alternative products.Upselling and cross sellingCall backs to resolve customer issues.Taking inbound sales calls when the customer service desk is quiet.It is anticipatde that 50-75% of your time will be spent on customer service and the rest will be spent in inbound sales. The company wants to hear from people who pride themselves on their customer service skills, have an excellent telephone manner and caring attitude, who understand the need to sell products that benefit the customers in order to keep them coming back time and time again. If you have: Two years minimum experience of customer service or sales in a telesales environmentBusiness to Consumer experienceExcellent communications skills.Experience of order taking/processing and up/cross selling productsThe ability to work to targets and KPIsAn outgoing personality, be committed, enthusiastic and be self-motivatedA caring attitude with the ability to communicate effectively. I would like to hear from you. You will receive: A base salary of 20000 per annum plus bonus (OTE Expected £24k).Full and ongoing product and sales training.Working hours of Monday to Thursday 9am – 5pm and Friday 9am – 4pm. Apply now by clicking on the apply now button and I will get back to you by the next working day. Wheeler White is a recruitment business which recruits for permanent roles within sales, internal sales / tele-sales and telemarketing for companies cross the East Midlands.